Work in the Cafe which requires physical activity (i.e., prolonged standing, repetitive bending, lifting, climbing, operating espresso machines), and sales floor when needed. Recognize and offer to help both customers and employees with urgency and care. Protect company assets by adhering to all processes and working efficiently to control waste and shrink. Execute all operational standards correctly, in a timely manner and in accordance with the cafe standards, safety and health codes. 
Take pride in the Cafe and place a priority on ensuring a clean and tidy environment knowing that cleanliness encompasses all aspects of the customer experience. Ensure that the Cafe is welcoming to all customers by having a stocked bake case and neatly displayed merchandise. Make relevant beverage and food recommendations ensuring an engaging experience with the customers that connects them with the right products to meet their needs. Deliver the perfect beverage that exceeds customer expectations with your ability to engage, build rapport, listen, and provide friendly, fast service as you go through a tailored order creating approach. Your passion for coffee, creating inspiring drinks and your knowledge of the Cafe ensures that customers are delighted by the handcrafted beverages you serve and look forward to coming into the Cafe again and again. You make the customer experience pleasurable and provide the perfect complement to any book. 
If you enjoy sharing your love for coffee, then this could be the perfect position for you.Īs a barista, you provide first class service to our customers with every drink you create and every cookie you bake, ensuring their experience is your top priority. They are also the first to try and experiment with new roasts and blends.Ī barista is the first step to a wonderful career, and we have plenty of opportunities for you to grow with us. Barnes & Noble has a special place in the community, and this holds true whether you shop in our bookstores or in our Cafes.īaristas make the experience special by welcoming each guest and creating the perfect handcrafted beverages.
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